At Pars Optima, safety is our highest priority. Due to health regulations, the return of pharmaceutical products is strictly governed by medical safety standards.
Medicines cannot be returned once the seal is broken or if they have been stored outside our temperature-controlled environment.
Incorrect items, damaged packaging upon arrival, or cosmetics that are unopened and in their original shrink-wrap.
Refunds are processed within 7-10 business days after the returned product passes our safety inspection.
Please provide your order number and clear photos of the item. Our pharmaceutical safety team will review your request within 24 hours.